WellCare - Important Phone Numbers & Contacts

 

Agent Assistance

Producer Services Unit - when calling identify yourself with your name and Agent Number

  • Phone - 1-866-822-1339

Agent Connect-https://wellcare.callidusinsurance.net/ICM   

Member Customer Service - 888-888-9355

Member Engagement – 866-635-7045

Producer Services – 866-822-1339

Agent Support Hotline - 866-439-1189

Appointment Verification Line - 877-780-3917

Special Populations Medicaid/LIS Verification Line - 866-211-0544

Paper Application & Scope of Appointment Fax - 866-473-9124

Electronic Application Verification - 866-915-7670-eAPP

FL Community Assistance Line - 866-775-2192

Medical Transportation Management - Call 48hrs in advance of appointment - 855-824-5700

Liberty Dental - 888-352-0225

Vision: Premier Eye - 800-738-1889

Hearing: Hear USA - 800-333-3389

Wellcare Need To Find a Plan- https://www.wellcare.com/en/Florida/Need-A-Plan

Find a Provider- https://www.wellcare.com/Florida/Find-a-Provider#/Search

Wellcare Online Application https://portal.wellcare.com/agentassistedapp

Wellcare Preferred RX Mail Order Supply Vendor - CVS Caremark

Wellcare Preferred Diabetic Meter – One Touch (PCP Script Required)

Laboratory - Quest Diagnostics

  

Sr. East FL District Sales Manager - Sergio Diaz 407-921-4566 sergio.diaz@wellcare.com

East FL District Sales Manager-Glenda Martinez-407-782-7977-glenda.martinez@wellcare.com

South Florida District Sales Manager-Angie Velasco-305-206-2825 angelica.velasco@wellcare.com

West FL District Sales Manager – Ted Libernini-813- 390-9416 ted.libernini@wellcare.com

 

Member Assistance (member may need to be on the line)

Member Customer Service - 1-888-888-9355

Medical Transportation Mgmt (48 hour in Advance) - 1-855-824-5700

FL Community Assistance Line - 1-866-775-2192

CMS - 1-800-633-4227

Social Security Administration - 1-800-772-1213