Health First - Important Phone Numbers & Contacts

 

Agent Assistance

Medicare Producer Services Unit - when calling identify yourself with your name and Agent Number

  • Health First Phone - 1-800-716-7737
  • Florida Hospital Phone - 1-855-882-6467

Individual Producer Services Unit - when calling identify yourself with your name and Agent Number

  • Health First Phone - 1-855-443-4735
  • Florida Hospital Phone - 1-844-522-5279

Medicare Questions -  general questions, plan assistance, application assistance

Individual Plan Questions -  general questions, plan assistance, application assistance

Portal Profile Update -  updaye name, address, upload E&O.  Your user Id and password will be needed

  • hfhp.secure.force.com/updateyourprofile

 

Member Assistance (member may need to be on the line)

FL Community Assistance Line - 1-866-775-2192

CMS - 1-800-633-4227

Social Security Administration - 1-800-772-1213