Bishop Marketing Agency Blog

Help Your Humana Clients Change their Bill Payment Method

Posted by Lance Hoeltke on Tue, Dec 09, 2014 @ 11:36 PM

Every now and then, agents run into clients that have a desire to change the way they pay their monthly Medicare Advantage or Part D Prescription Drug Plan premium. The typical way to have someone take care of this is to call Humana's customer service department. However, in this age of websites and do-it-yourself seniors, the mission can be accomplished quite easily online. Here's a quick rundown of what your more computer and internet savvy clients can do:

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Tags: Humana Medicare Plans, Humana Medicare Agents, Bishop Marketing Agency, Humana, Humana Insurance, MAPD enrollment, MAPD and PDP membership, Changing Payment Methods, Humana’s Medicare health plans, PDP enrollment, Medicare options, Humana MAPD plan, Medicare Beneficiaries, Humana Account Advisor, Humana Guidance centers

Your client is in the Medicare Part D Coverage Gap...Now What?

Posted by Lance Hoeltke on Mon, Nov 24, 2014 @ 04:25 PM

Helping your clients with Medicare Part D coverage understand the mechanics of the Medicare Part D coverage gap can be a daunting task.  We are going to cover a couple of the more difficult questions raised regarding the coverage gap in this segment.

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Tags: Humana Medicare Plans, Humana Medicare Agents, MAPD enrollment, MAPD and PDP membership, Health Reform Bill, MAPD, PDP enrollments, Patient Protection and Affordable Care Act, Prescription Drug Plans, Affordable Care Act, Coverage Gap, Part D Coverage Gap, Humana MAPD plan, Medicare Beneficiaries, CMS, CMS guidelines, health plan

Why it's important to maintain your Medicare Advantage certifications

Posted by Lance Hoeltke on Tue, Nov 18, 2014 @ 07:37 PM

As agents we are pulled in many different directions, life and business events occur, and things occassionally slip through the cracks. Certifications can easily be one of those things that slips through the cracks. Here are two major reasons why it's a good idea to make sure your certifications are current:

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Tags: Humana Medicare Agents, Bishop Marketing Agency, selling Medicare Advantage Plans, Humana Insurance, MAPD enrollment, MAPD and PDP membership, Marketing Humana Medicare Plans, PDP enrollment, certifications, Humana MAPD plan, marketing Medicare Advantage

Special Election for Medicare Advantage Clients on the Move

Posted by Lance Hoeltke on Mon, Nov 17, 2014 @ 11:24 PM
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Tags: Humana Medicare Agents, Bishop Marketing Agency, selling Medicare Advantage Plans, Medicare choices, MAPD enrollment, MAPD and PDP membership, CMS marketing guidelines, PDP enrollment, Medicare Annual Enrollment Period, Medicare options, Humana MAPD plan, Medicare Beneficiaries, Medicare election periods, Change of Residence

Bishop Marketing and Practice Health Partnerships team up in NYC

Posted by Lance Hoeltke on Wed, Oct 08, 2014 @ 04:42 PM
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Tags: Humana Medicare Plans, Humana Medicare Agents, Medicare supplement plans, selling Medicare Advantage Plans, MAPD enrollment, Marketing Humana Medicare Plans, Humana’s Medicare health plans, Medicare Annual Enrollment Period, Medicare Advantage growth, Humana MAPD plan, Medicare Beneficiaries, Get to know Bishop Marketing Agency, Lance Hoeltke, MAPD Distribution, Medicare lead generation

Veterans and Medicare Plan Enrollment

Posted by Lance Hoeltke on Thu, May 22, 2014 @ 12:31 PM

We often get questions relating to the enrollment of Medicare eligible veterans outside of the Annual Election Period.  In short, veterans are treated just as any other Medicare eligible person.  There are a few things to note, however, when working with a veteran who is Medicare eligible.  Here's a short list of things to consider when helping veterans make an informed decision about Medicare Advantage enrollment:

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Tags: Humana Medicare Plans, Humana Medicare Agents, Humana, Medicare choices, MAPD enrollment, MAPD and PDP membership, CMS marketing guidelines, PDP, HMO, Veterans and Medicare, Medicare Health Plans, Marketing Humana Medicare Plans, Medicare Advantage, Humana’s Medicare health plans, PDP enrollment, Medicare Annual Enrollment Period, Medicare options, Humana MAPD plan, Medicare Beneficiaries, CMS guidelines

HIPAA Requirements: Questions & Answers

Posted by Lance Hoeltke on Mon, May 12, 2014 @ 09:51 AM

This was a question from one of our clients this past week. They sell Medicare Advantage policies and, as a prerequisite to selling these policies, are required to go through AHIP’s marketing certification for MA policies. By going through this Medicare training and signing an agreement with the carrier, are they HIPAA compliant?

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Tags: Humana Medicare Agents, Humana Insurance, MAPD and PDP membership, Health Reform Bill, Medicare legislation, Marketing Humana Medicare Plans, Medicare Beneficiaries, CMS guidelines, HIPAA compliance and training, HIPAA

A Couple Bad Apples Cause Excessive Re-certification Work for All

Posted by Lance Hoeltke on Mon, Aug 12, 2013 @ 06:36 PM
Statistically, the number of Humana's MAPD/PDP enrollments that result in an allegation against an agent is just a small fraction of a single percent.  The number of allegations that are founded as a result of investigation are just a fraction of allegations themselves, which is outstanding.  Here are my root cause reasons for these strong compliance outcomes:
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Tags: Humana Medicare Plans, Humana Medicare Agents, Humana, selling Medicare Advantage Plans, MAPD enrollment, Medicare legislation, CMS marketing guidelines, Marketing Humana Medicare Plans, certifications, CMS, AEP, CMS guidelines

Medicare Training and Certification Planning Dates and Tips

Posted by Lance Hoeltke on Thu, Jun 20, 2013 @ 01:50 PM
Recently I've been getting a lot of questions about when recertification for AHIP and Humana will be available, and the best cost/benefit timing for getting newly certified for Medicare Advantage plans. Normally these web based modules come online for the upcoming season in late July, but it appears they are going live sooner than ever.  AHIP training for 2014 plans will actually launch next week!  For Humana, you can re-certify and newly certify for 2014 beginning July 15th.      
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Tags: Agent Testimonial, Humana Medicare Agents, Bishop Marketing Agency, selling Medicare Advantage Plans, Humana Insurance, MAPD enrollment, PDP enrollments, Marketing Humana Medicare Plans, Medicare Annual Enrollment Period, Medicare options, certifications, Humana MAPD plan, Get to know Bishop Marketing Agency, Lance Hoeltke

Why you might want to knock out Medicare training this Spring

Posted by Lance Hoeltke on Mon, May 06, 2013 @ 01:56 PM

Well, I left Orb and Goldensoul off my Superfecta this Derby weekend, so I guess I won't be retiring anytime soon!  Got a chance to speak with a Humana sales leader in Colorado last Friday.  We discussed the timing and best strategies for getting an MAPD certification for marketing Humana products, if you do not have one already.  As an agent not yet certified for MAPD you should be asking yourself a couple questions:  "Is there an opportunity to enroll any beneficiaries into an MAPD plan between now and July?"  "Do I plan to represent any of the under 65 major medical products offered through exchanges in the fall?"  If you answered yes to either of these questions, now is a good time to get registered for Humana's MAPD certification training.  Here is my logic:

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Tags: Humana Medicare Plans, Humana Medicare Agents, Humana, selling Medicare Advantage Plans, Health Reform Bill, Patient Protection and Affordable Care Act, Medicare Health Plans, Marketing Humana Medicare Plans, Medicare options, certifications, Humana MAPD plan, marketing Medicare Advantage, selling Medicare products, AEP