Bishop Marketing Agency Blog

Your client is in the Medicare Part D Coverage Gap...Now What?

Posted by Lance Hoeltke on Mon, Nov 24, 2014 @ 04:25 PM

Helping your clients with Medicare Part D coverage understand the mechanics of the Medicare Part D coverage gap can be a daunting task.  We are going to cover a couple of the more difficult questions raised regarding the coverage gap in this segment.

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Tags: Humana Medicare Plans, Humana Medicare Agents, MAPD enrollment, MAPD and PDP membership, Health Reform Bill, MAPD, PDP enrollments, Patient Protection and Affordable Care Act, Prescription Drug Plans, Affordable Care Act, Coverage Gap, Part D Coverage Gap, Humana MAPD plan, Medicare Beneficiaries, CMS, CMS guidelines, health plan

Calculating the Medicare Part D Late Enrollment Penalty

Posted by Lance Hoeltke on Sat, Nov 22, 2014 @ 02:00 PM

One of the more common questions agents get asked from their Medicare clients is "what is the Medicare Part D late enrollment penalty?"  It is fairly easy to explain that if a Medicare member spends more than 63 consecutive days without having Part D or creditable drug coverage, they will be required to pay a late enrollment penalty should they choose to enroll in a Part D plan in the future.  The typical follow-up question is "will I have a late enrollment penalty?"  This is also usually pretty easy to answer, assuming the agent asks the proper questions of the client and the client responds with accurate answers about prior coverage.

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Tags: ICEP, MAPD enrollment, MAPD and PDP membership, MAPD, IEP election period, PDP enrollments, Prescription Drug Plans, Medicare Annual Enrollment Period, Humana MAPD plan, Medicare Beneficiaries, CMS, AEP, Medicare election periods, Medicare AEP, IEP, ICEP election period, CMS guidelines, Medicare Part D late enrollment penalty

Veterans and Medicare Plan Enrollment

Posted by Lance Hoeltke on Thu, May 22, 2014 @ 12:31 PM

We often get questions relating to the enrollment of Medicare eligible veterans outside of the Annual Election Period.  In short, veterans are treated just as any other Medicare eligible person.  There are a few things to note, however, when working with a veteran who is Medicare eligible.  Here's a short list of things to consider when helping veterans make an informed decision about Medicare Advantage enrollment:

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Tags: Humana Medicare Plans, Humana Medicare Agents, Humana, Medicare choices, MAPD enrollment, MAPD and PDP membership, CMS marketing guidelines, PDP, HMO, Veterans and Medicare, Medicare Health Plans, Marketing Humana Medicare Plans, Medicare Advantage, Humana’s Medicare health plans, PDP enrollment, Medicare Annual Enrollment Period, Medicare options, Humana MAPD plan, Medicare Beneficiaries, CMS guidelines

HIPAA Requirements: Questions & Answers

Posted by Lance Hoeltke on Mon, May 12, 2014 @ 09:51 AM

This was a question from one of our clients this past week. They sell Medicare Advantage policies and, as a prerequisite to selling these policies, are required to go through AHIP’s marketing certification for MA policies. By going through this Medicare training and signing an agreement with the carrier, are they HIPAA compliant?

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Tags: Humana Medicare Agents, Humana Insurance, MAPD and PDP membership, Health Reform Bill, Medicare legislation, Marketing Humana Medicare Plans, Medicare Beneficiaries, CMS guidelines, HIPAA compliance and training, HIPAA

Bishop Marketing offers Total HIPAA Compliance ‘s Online HIPAA 2.0

Posted by Lance Hoeltke on Thu, May 08, 2014 @ 08:15 AM

Check out the press release below detailing the latest offering for our team of agents!

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Tags: Humana Medicare Plans, Bishop Marketing Agency, Medicare supplement plans, selling Medicare Advantage Plans, MAPD enrollment, Medicare legislation, Total HIPAA, Medicare Health Plans, PDP enrollment, marketing Medicare Advantage, CMS guidelines, HIPAA compliance and training, MAPD Distribution

A Couple Bad Apples Cause Excessive Re-certification Work for All

Posted by Lance Hoeltke on Mon, Aug 12, 2013 @ 06:36 PM
Statistically, the number of Humana's MAPD/PDP enrollments that result in an allegation against an agent is just a small fraction of a single percent.  The number of allegations that are founded as a result of investigation are just a fraction of allegations themselves, which is outstanding.  Here are my root cause reasons for these strong compliance outcomes:
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Tags: Humana Medicare Plans, Humana Medicare Agents, Humana, selling Medicare Advantage Plans, MAPD enrollment, Medicare legislation, CMS marketing guidelines, Marketing Humana Medicare Plans, certifications, CMS, AEP, CMS guidelines

Consumers will be reminded by CMS if they are on low performing plans

Posted by Lance Hoeltke on Thu, Aug 08, 2013 @ 05:27 PM
If you're working through AHIP and carrier specific training currently, you may have noticed the content on Low Performing Plans.  CMS plans to "nudge" consumers once again, with a reminder that the plan they're in, if applicable, has consistently underachieved (less than 3 stars for 3 consecutive years).  The beneficiary is directed to a variety of options for reconsideration at the bottom of the letter.  Last year there were 525,000 members across 26 plans that were impacted.  Letters go out once in October for those on these plans currently, and again in February of 2014 for those who selected a low performing plan this AEP with a 1/1/14 effective date.  
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Tags: Humana Medicare Plans, Humana, selling Medicare Advantage Plans, Humana Insurance, MAPD enrollment, Marketing Humana Medicare Plans, Humana MAPD plan, selling Medicare products, CMS, AEP, Special Election Periods for MAPD, CMS guidelines

Non-renewing Medicare Advantage Plans: What to do

Posted by Lance Hoeltke on Tue, Jan 08, 2013 @ 08:28 AM

Do you have clients whose Medicare Advantage Plans did not renew for 2013 and have yet to elect a new plan?  They can still pick a new plan, and you can help them do it.  Here are a few things to know in order to make sure your client has a smooth transition to their new Medicare Advantage Plan:

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Tags: Humana Medicare Plans, Bishop Marketing Agency, Humana, MAPD enrollment, MAPD and PDP membership, Prescription Drug Plans, Marketing Humana Medicare Plans, Humana’s Medicare health plans, PDP enrollment, Medicare options, Humana MAPD plan, Medicare election periods, Special Election Periods for MAPD, CMS guidelines

Medicare Advantage Disenrollment Period is here

Posted by Lance Hoeltke on Mon, Jan 07, 2013 @ 07:46 PM

While none of us want to see our clients leaving their Medicare Advantage Plans, we all want to make sure we are providing our clients with the service they deserve.  Sometimes, this means guiding them out of plans they are not so comfortable with and into ones more fitting for their needs.

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Tags: Humana Medicare Agents, Bishop Marketing Agency, MAPD and PDP membership, PDP enrollment, Humana MAPD plan, Special Election Periods for MAPD, Medicare supplement, CMS guidelines

The Six Most Common Errors that could cause an Enrollment to Pend

Posted by Lance Hoeltke on Thu, Oct 18, 2012 @ 05:09 PM

You spend a lot of time and effort during the AEP marketing and enrolling Medicare beneficiaries.  Make sure that you also spend the proper time and effort submitting error-free applications.  We have identified the six most common errors that cause enrollment applications to pend.  They are as follows:

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Tags: Humana Medicare Plans, Humana Medicare Agents, Bishop Marketing Agency, selling Medicare Advantage Plans, MAPD enrollment, Marketing Humana Medicare Plans, Medicare Advantage, Medicare Annual Enrollment Period, Humana MAPD plan, AEP, Medicare AEP, CMS guidelines